Emergency and Out of Hours contacts

Call 999 if:

  • Violence is being used or threatened
  • There is a danger to life 
  • A crime is in progress 
  • There has been a road accident where people are injured 
  • There has been an accident that has affected traffic 

Police, crime and safety services

  • 101 - a 24 hour number to contact the Police about community safety issues including anti-social behaviour, dangerous driving, drunken and rowdy behaviour and non-emergency crimes 101
  • 0845 045 4545 All non-urgent police calls
  • 0800 1111 Childline
  • 0800 555 111 Crimestoppers - report information about any crime and you don't have to give your name or details
  • 0845 389 9528 Victim Support - South East region
  • 0808 200 0247 Domestic Violence Helpline
  • 0845 790 9090 Samaritans - Southampton and district branch
  • 023 8063 6313 Southampton Rape Crisis

Health and medical services

  • NHS 111 - a 24 hour service to get fast medical help when it's not a 999 emergency and if you are unsure whether to visit A&E. Calls are free from landlines and mobiles 111
  • 023 8077 7222 Southampton General Hospital (Tremona Road) - with A&E
  • 023 8063 4288 Royal South Hants Hospital (Brintons Terrace) - with Minor Injuries Unit
  • 023 8033 4977 Solent Mind
  • 0300 5000 927 Rethink - mental illness advice and support

Household emergencies


Council services

  • 023 8023 3344 Out of hours emergency number to contact Emergency Planning, Community Alarm, Community Care Services, Children's and Adult Services, Highways, Environmental Health, Trees and emergency work to council homes
  • 023 8083 3000 Main Switchboard - available Monday to Friday 8am to 5pm to report abandoned vehicles, damaged bus shelters, graffiti, potholes, refuse issues, street lighting problems, unsafe roads and pavements as well as repairs needed to council homes

Housing services


Finance and benefits support


Other services