Your Housing Benefit overpayment may be able to be reduced by using Underlying Entitlement.

Underlying Entitlement is a calculation of what you would have received if your assessment was based on what your actual circumstances were when you were overpaid.

This means that the amount you have to pay back may be reduced. Underlying Entitlement is calculated by working out any benefit or reduction you are entitled to based on your new circumstances and using it against the outstanding overpayment.

If you think you may be entitled to Underlying Entitlement you should contact Benefits Services within one calendar month of notification of the overpayment and provide proof of your income and savings for the period of the overpayment.

You can use the form below to ask for Underlying Entitlement and upload any income and capital proof.

Request Underlying Entitlement