The law states you need to tell us about any change to the information we have used to calculate your entitlement to Housing Benefit or Council Tax Reduction.

Housing Benefit and Council Tax Reduction Scheme claim: You have one calendar month to let us know about changes.

Council Tax Reduction Scheme only: You have 21 days to let us know about changes.

If you delay in telling us about a change:

  • we may pay you too much and you'll have to pay it back
  • we may reduce the amount of council tax you need to pay by too much and the amount you have to pay will increase
  • you may lose out on extra benefit or lower council tax
  • you could face criminal charges

What you need to tell us

You have a duty to notify us of changes promptly, if you leave it longer than a calendar month to notify us of a change, you may be committing a criminal offence.

It is a criminal offence to give us false or misleading information.


The change of circumstances form cannot be saved at the moment, therefore please make sure you have all the information you need before you start. Once you have started the form you will need to continue until it is completed.

Report a change of circumstances or address

You can upload proofs at the end of the change in circumstances form.