Register for a benefits account

Registering will enable you to access your benefits information and make payments, including Council Tax.

Register for an account


Housing Benefit and Council Tax Reduction scheme

Council Tax Reduction is applied to your Council Tax account and will reduce your Council Tax bill by the amount we calculate you can receive (this will depend on your income and circumstances). You are able to upload documents when you use the online application form.

Apply for Housing Benefit and Council Tax Reduction


Changes in your circumstances

The law states you need to tell us about any change to the information we have used to calculate your entitlement to Housing Benefit or Council Tax Reduction. This includes a change of address.

You are able to upload documents when you use the online change in circumstances form.

Report a change in your circumstances


Council Tax Reduction (CTR)

Council Tax Reduction is applied to your Council Tax account and will reduce your Council Tax bill by the amount we calculate you can receive (this will depend on your income and circumstances).

If you already get, or have recently claimed, Housing Benefit and may be entitled to CTR.

 


Discretionary Housing Payments, discretionary Council Tax Reduction or Universal Credit Housing Support

If the amount of Housing Benefit, Universal Credit Housing Element or Council Tax Reduction is not enough, and you have special circumstances, you can ask for help.

Apply for a discretionary payment


Income and expenses form

If you would like us to reduce the amount of money we are deducting from your benefit to recover an overpayment you will need to complete this form.

Income and expenses form


Nil income statement

If you are not receiving benefits, have little or no income, or if you're getting payments (loans, contributions) from friends and family to help you get by, you can complete a Nil income statement.

Submit a nil income statement


Occupation confirmation form

If you have made a claim for benefit prior to your moving in date, you may need to complete this form to confirm when you moved in.

Submit an occupation confirmation form


Self employed questionnaire

If you run your own business or work for yourself, you will need to complete this form to tell us about your income and expenses.

Complete the self employed questionnaire


Temporary absence statement

Housing benefit can be paid if you are away from home for 4, 13 or 52 weeks, depending on your circumstances. If you are going to be away from your home, please let us know.

Submit a temporary absence statement