From 22 February 2017, you will not be able to make a new claim for Housing Benefit in this area unless you are in one of the groups that are still eligible to claim Housing Benefit. Instead you will need to claim Universal Credit. If you pay Council Tax you will still need to make a claim for Council Tax Reduction with us.
If you have provided an email address and we need further information from you, we will email the letter rather than posting it. You can provide an up to date email address to Benefit Services, please include your claim number or name, address and national insurance number.
Please check your inbox regularly, failure to respond to us within one month for Housing Benefit or 28 days for Council Tax Reduction may result in your claim being suspended or cancelled.
Register for a benefits account
Registering will enable you to access your benefits information and make payments, including Council Tax.
Register for an account
Housing Benefit and Council Tax Reduction scheme
Council Tax Reduction is applied to your Council Tax account and will reduce your Council Tax bill by the amount we calculate you can receive (this will depend on your income and circumstances). You are able to upload documents when you use the online application form.
Apply for Housing Benefit and Council Tax Reduction
Changes in your circumstances
The law states you need to tell us about any change to the information we have used to calculate your entitlement to Housing Benefit or Council Tax Reduction. This includes a change of address.
You are able to upload documents when you use the online change in circumstances form.
Report a change in your circumstances
Council Tax Reduction (CTR)
Council Tax Reduction is applied to your Council Tax account and will reduce your Council Tax bill by the amount we calculate you can receive (this will depend on your income and circumstances).
If you already get, or have recently claimed, Housing Benefit and may be entitled to CTR.
Discretionary Housing Payments, discretionary Council Tax Reduction or Universal Credit Housing Support
If the amount of Housing Benefit, Universal Credit Housing Element or Council Tax Reduction is not enough, and you have special circumstances, you can ask for help.
Apply for a discretionary payment
Income and expenses form
If you would like us to reduce the amount of money we are deducting from your benefit to recover an overpayment you will need to complete this form.
Income and expenses form
Nil income statement
If you are not receiving benefits, have little or no income, or if you're getting payments (loans, contributions) from friends and family to help you get by, you can complete a Nil income statement.
Submit a nil income statement
Occupation confirmation form
If you have made a claim for benefit prior to your moving in date, you may need to complete this form to confirm when you moved in.
Submit an occupation confirmation form
Self employed questionnaire
If you run your own business or work for yourself, you will need to complete this form to tell us about your income and expenses.
Complete the self employed questionnaire
Temporary absence statement
Housing benefit can be paid if you are away from home for 4, 13 or 52 weeks, depending on your circumstances. If you are going to be away from your home, please let us know.
Submit a temporary absence statement