Sharps box

Sharps boxes are for the collection of used syringes and needles only. Please contact your surgery or healthcare centre if you need to use this service.

We will deliver the first box and then you will need to request a collection when the box is filled to the line indicated.

When we collect your full sharps box we will automatically supply a replacement.

Please check

  • The box is filled to the level indicated
  • The box is not overfilled and can be locked

Request a clinical waste collection

Report a missed clinical waste collection

Before you contact us to report your missed clinical waste collection, please check your collection wasn't missed as a result of one of the following:

  • Have you previously contacted us to request a clinical waste collection? You will need to request a collection when your box is filled to the line indicated
  • Was your clinical waste box clearly visible to the collection crew? Clinical waste boxes should be left in an accessible and visible location outside the front of your property
  • Was your clinical waste box left out before 8am? Our collection crews always begin their rounds at 8am, so please ensure that your bin is visible to crews from this time
  • Was your clinical waste box left out on a Monday, Tuesday or Wednesday? Collections are made on Mondays (except bank holidays), Tuesdays and Wednesdays, between 8am and 3pm

Report a missed clinical waste collection

Cancel a clinical waste collection

Please let us know if you need to cancel a clinical waste collection.

Cancel a missed clinical waste collection