Ways to pay your business rates

You will need your business rates account number to make a payment and this can be found on the left hand side of your bill under your postal address marked 'Account number'.

You can request to pay your annual business rates bill over twelve monthly instalments (April to March). Please email business.rates@southampton.gov.uk or call us on 023 8083 3002 if you wish to pay your bill over twelve months.

1. Direct Debit

Setting up a Direct Debit payment is the safest and most convenient way to pay.

You can cancel a direct debit at any time by contacting your bank or building society.

2. Payment through your bank

You can ask your bank to set up a standing order. You will need the council's bank details as follows:

  • Bank: Lloyds bank
  • Sort code: 30-00-00
  • Account number: 00332526
  • Reference: Please quote your business rates account number. Failure to do this will mean we will not be able to allocate the payment

3. Debit or credit card

Make a payment online via the eStore or by calling our 24 hour payment line on 023 8083 3001.
Your card must be registered for 3D Secure for the payment to be successful.

Our payment line accepts payments up to the value of £2000 per transaction. Please note: If you choose to pay by credit card a surcharge of 1.5% will be added to the transaction.

Your payment will normally appear on your business rates account within two days.

4. Post Office

You can pay at your local post office using a Trans cash slip. The post office will charge for this service. When filling in the details please include your:

  • Business rates account number
  • Payment amount
  • National Girobank account number 2390256

5. By post or in person

You can pay at The Cash Office, One Guildhall Square, Southampton, SO14 7FP. Please make your cheque payable to Southampton City Council and make sure you put your account number on the back so we can allocate your payment correctly.