The Trading Standards Service will not give civil advice either on the telephone or by email.
If you require advice or wish to report an incident to the Trading Standards Service, please call the Citizens Advice consumer helpline 0345 404 0506, or visit Citizens Advice. You will receive appropriate advice, and information will be forwarded to the relevant Trading Standards Services.
Contact Trading Standards
Trading Standards Service
Via Citizens Advice Consumer Helpline: 0345 404 0506 or visit: Citizens Advice
See also: Things Trading Standards cannot help with