Information for businesses

Last updated: 1 April 2020

In addition to the information below: if you are member of any business organisations or bodies, you may wish to contact them for more information or advice.

Letter to businesses  

Councillor Christopher Hammond, Leader at Southampton City Council, will be sending a letter to all businesses with advice and information about Coronavirus (COVID-19) which should arrive from 3 April (depending on postal system). You can find a copy of this letter here.


Government support  

Cash grants

All the information you need about the cash grants that are available including what action you need to take, if any.

Coronavirus Job Retention Scheme

There is a new ‘Workers Support’ package to help pay people’s wages. Employers who cannot cover staff costs can apply to HMRC for a grant to cover most of the wages of ‘retained’ employees who are not working which will enable them to be kept on the payroll rather than being laid off or made redundant.

The support package means:

  • Employers can apply for a grant to cover 80 per cent of a ‘retained’ employee’s wages up to a maximum of £2,500 a month
  • Support will be backdated to 1 March 2020 and will be available for at least 3 months and will be extended if necessary
  • The scheme will be available to all employers across the UK including charitable or non-profit will be eligible for the scheme

See more information and how to apply.

Further information

You can read the Government's information about the support available including grant funding, statutory sick pay measures, and reliefs on business rates. There is also guidance for employers and businesses including how you can help prevent the spread of COVID-19 and what to do if an employee becomes ill. You might also be interested in more information about business rates from the council.


Paying the council during COVID-19  

If you can’t pay us your council tax, business rates, commercial rents or any other council bill, please get in touch to look at what options we have to support you. You can also read the information above about government support. We have for a temporary period suspended all recovery action to reduce the pressure you are experiencing and allow you time to discuss with us a payment option.

For those paying commercial rents please contact your case worker in the Customer Payment and Debt Team.


Building control  

  • Building control surveyors are working remotely but are available on their mobile phones and email – view contact details
  • All new building regulation applications should be submitted electronically at Submit-a-Plan
  • Site inspection requests will be risk assessed to determine whether a site visit is safe and necessary or whether compliance can be determined by alternative means such as photographic evidence

GO! Southampton  

All of GO! Southampton’s patrolling services such as their ranger, cleaning and security teams are continuing to operate and are available to assist their member businesses. Visit GO! Southampton for the latest information.


Business events 

Most public events and gatherings are being cancelled or postponed following government advice, so check ahead if you have booked into a training or conference event of any kind in the near future.