How you can help

Last updated: 7 May 2020

We are working closely with local authority partners, as well as the community and voluntary sector across the city, to ensure we are able to provide help to those who most need it. We are working hard to ensure offers of support are co-ordinated, to ensure self-isolated or shielded households, with no other means of support, can access the support they need.

If you are looking for ways to help out, please read on below. You might also be interested in how we are supporting vulnerable people. If you need help yourself, please see how we can help you.

Support local businesses during Lockdown  

There are many ways you can support our much-loved businesses – some of which won’t you cost a penny. So, why not:

  • Order a takeaway - There’s a whole host of local restaurants, bars and cafes now offering delivery services across Southampton
  • Shop local online - Whilst many of your favourite brands and shops are closed, you can still buy some products online for home delivery
  • Leave a review – A free way to support your favourite businesses.
  • Buy a gift card – If you have an upcoming present to buy or simply want to treat yourself then why not buy a gift card/voucher either to spend online or to save for a future date?

Read the Visit Southampton blog for the city’s latest offerings and how you can support.

How businesses can help  

Personal Protective Equipment (PPE) and food donations


Southampton City Council currently has sufficient stocks to supply our staff with PPE in the immediate future. We are continuing to work closely with Care Providers in the city to support them if they are unable to source PPE and in critical need.

However, with many businesses now closed, you might be able to help us to help our city by donating any of the following industry standard PPE that you may have and currently don’t require:

  • Fluid-resistant surgical face masks and FFP3 face masks
  • Alcohol hand sanitiser
  • Safety Spectacles
  • Disposable aprons
  • Latex and nitrile gloves - all sizes

If you have any of these items, and are able to donate them, please contact the team at / 023 8083 2983.

Food donations

Now more than ever foodbanks are helping to feed the nation and we need to help keep our local foodbanks stocked up for those who need support. Do you have any leftover stock you won’t be using, and are able to donate?

We are asking for non-perishable items only: e.g. tinned vegetables, tinned cold meats and desserts such as rice pudding and custard.

If you have non-perishable food you’re able to donate, please contact Sara Crawford at / 023 8083 2673.

Take part in a short survey  

If you are currently offering, or planning to offer support services, please take part in a short survey, set up by Southampton Voluntary Services, to build a picture of the support available across the city and how we can collectively support these organisations to help our community.

Look out for each other  

If you’re helping a friend, family member or neighbour while they’re staying at home because of coronavirus, remember to keep yourself and others safe while you do so. Here’s some guidance on how to help safely and in a meaningful way.

How to volunteer

Many groups and charities need support to help their work and there are lots of ways you can get involved, whilst keeping social distance. If you’re interested in offering your time and skills, SO:Linked has a number of community groups and organisations looking for volunteers listed on its website.

Love Southampton also helps to match volunteers with the most suitable volunteering opportunities in the city.

We urge all volunteers to adhere to the Government’s guidance on how to volunteer safely. For advice and tips, take a look at these videos created by Southampton Voluntary Service.

Job vacancies for those new to the care industry  

To increase our community support we are offering the opportunity for people new to the care industry to play a key role. The role will be varied and could involve tasks such as preparing meals, ensuring medication is provided accurately and on time, through to personal care. If you are interested in supporting people with care needs in the city, this is a good opportunity to provide support, be trained to a high standard, and learn the role of a Care Assistant. It could also be a gateway to caring roles in the future. Apply online