Southampton Community Hub
If you are vulnerable, in critical need, and unable to rely on family or friends for adequate practical support, our Community Support Hub may be able to help you with:
- Emergency food parcels and social contact, if needed, to those who are isolated or unable to leave their homes
- Linking and connecting you to local support in your local area such as voluntary organisations and community groups
- Any queries and issues you have relating to coronavirus, such as if you are unable to pay council tax or if you cannot pay your rent
Please call us on 023 8083 4800 (open Monday to Friday, 8.30am to 5pm), contact us via webchat or fill in the online form:
Community support request
If you live outside of Southampton, you can get information, advice and practical support from Hantshelp4vulnerable on 0333 370 4000. This line is currently open from 9am-5pm, seven days a week.
If you need medical help, call the NHS on 111. If it is a medical emergency, call 999.
Find local help
Southampton Voluntary Services, who are supporting our Hub, have put together a database of Community Links for support during COVID-19 where you can search for help, guidance and services on a variety of topics by postcode. This is continuously updated.
Love Southampton, an initiative of local churches and organisations are also bringing people together for the good of our city and helping those impacted by the Coronavirus outbreak. You can request help, or volunteer to help by completing the relevant registration form.
We are also working with NHS Southampton City CCG and Saints Foundation to co-ordinate the collection and delivery of medications for those who do not have a family/friend network in place for support. They are liaising with pharmacies across the city as well as other voluntary services and faith groups to make this happen.