If you wish to view CCTV footage, please follow the steps below in order to make your request:

1. Act now. CCTV footage is only held for 31 days, so please make your request as soon as possible.

2. Locate the camera. Please check our interactive map to find details of every CCTV and traffic camera in the city. This will help you identify the camera(s) which may be relevant.

3. Provide details. Complete our CCTV footage request form. Please provide us with detailed information, such as location, time, and vehicle details. This will enable us to locate and save the footage most relevant to you. Once secured, we will provide you with a reference number for the footage.

CCTV footage request form

Important information

If you are not the only person in the footage, we will only release CCTV footage to you directly if we don't have any privacy concerns.

These concerns will be because one or more of the following apply:

  • The length of footage is too long, meaning that the amount of personal information captured is too great. Generally, requests for footage should be limited to half an hour
  • There is a high likelihood of individuals being identified
  • The risk of prejudice to those individuals if re-identification occurs is high
  • The individuals in the footage have a higher expectation of privacy due to the location of the camera
  • The incident captured is of a sensitive nature (e.g. a criminal offence or road traffic accident)

If there are other people in the footage and we have privacy concerns, we will not be able to release the footage to you directly.

If we cannot release the footage to you directly, the Police or your insurance company have powers to request this information on your behalf, and we may be able to release it to them instead.

Please note, however, that if an organisation (other than the police) makes a request for CCTV footage, a non-refundable fee of £50.00 may be payable. Please see our Access to Information Charging Policy (pdf) for further details.

For further information you can email information@southampton.gov.uk