The MySouthampton portal is currently down for maintenance, affecting some of our forms. We apologise for any inconvenience.

Refused Freedom of Information requests

Sometimes we may need to refuse to provide the information you have requested through a Freedom of Information request.

Both the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR) allow us to withhold certain information if there is a valid reason for us to do so. 

This might be because the information:

  • is considered to damage commercial interests
  • contains personal information
  • is readily available to you by other means

You will always be told whether we hold the information and what exemption or exception has been applied in not providing it.

If you disagree with this decision, you can ask for an internal review.

See also: