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You are here:home > Your council > Elections > Telephone, Internet and Text (SMS) Confirmation

Telephone, Internet and Text (SMS) Confirmation

Telephone, Internet and Text (SMS) Confirmation

Every year the Council is required by law to undertake a voter registration campaign during Mid-August to November. Each household is sent a form showing the names currently registered to vote at that particular address.

If all the elector details printed for a property are going to remain the same, it will be possible for the person completing the form to confirm the existing details by calling a freephone number, you will need a touch-tone telephone to be able to use this service, or by text (SMS), or through a web-site by following the instructions on the form.

At the same time as allowing people to renew existing entries, telephone and internet confirmation will allow the person confirming the details to request postal vote application forms and to make changes to the Edited Register ‘opt out’ status of existing voters.

To use the telephone or internet confirmation you will be asked to input a six digit security code, then a second four digit code. To use text (SMS) confirmation follow the instructions shown on the voter registration form. These unique codes will be printed in the top right-hand corner of the form.

This service will be available 24 hours a day and 7 days a week throughout the canvass period.

Please note telephone, internet and text (SMS) confirmation are only available for a limited period of time, for more information please see the ‘Additional notes relating to the Voters Registration Form’ which is included with the voter registration form.

Make sure your details are included in the Register of Electors, if they are not you will not be able to vote.

For any queries please call 023 8083 2245

Contact information

If you want to contact us regarding the content of this page please contact us at:

  • 023 8083 2245 Fax 023 8033 0696
  • Electoral Services, Southampton City Council, Civic Centre, Southampton SO14 7LY

For any other council related enquiries please contact: