Pay your Council Tax

There are several ways to pay your Council Tax, including paying online, setting up a Direct Debit or paying in person.

Please note that you will need your council tax account number to make a payment. This can be found on your bill in the top left hand corner marked 'Your account number'.

Direct Debit

Setting up a Direct Debit payment is the safest and most convenient way to pay your council tax.

A Direct Debit can be cancelled at any time by contacting your bank or building society.

Set up a Direct Debit


You can make a one-off Debit or credit card payment online via our secure eStore.

You are not required to register to use the eStore. If you do choose to register, your Credit or Debit card details will be saved to make your next payment quicker and easier. Your card must be registered for 3D Secure for the payment to be successful.

Registered users will also be able to view account balances and payment history.

Pay online now

Via your bank

You can also pay your council tax via standing order, which can be set up by your bank or using online banking.

You will need the council's bank details as follows:

  • Bank: Lloyds bank
  • Sort code: 30-00-00
  • Account number: 00332526
  • Reference: Please quote your council tax account number. Failure to do this will mean we will not be able to allocate the payment.

By post

You can send payment to The Cash Office, One Guildhall Square, Southampton, SO14 7FP. Please make your cheque payable to Southampton City Council and make sure you put your account number on the back so we can allocate your payment correctly.

By phone

For Debit and Credit cards, our 24 hour payment line accepts payments up to the value of £2000 per transaction.

You can call our 24 hour payment line on 023 8083 3001.

The payment will normally appear on your council tax account within two days.

If you are having difficulties paying your Council Tax, please contact the council using the email address below: