Access to our buildings

What is an ‘accessible building’?

We have a legal duty to make sure our services and buildings can be accessed by disabled people. This means we must take all reasonable steps to change anything that might stop customers using our services.

What is the council doing about this?

We have spent over £1.5 million making sure that the buildings that the public use are easier to access. We have increased the number of council buildings that are fully accessible. Where we still have barriers in a building, we are making changes or offering alternative arrangements to make sure customers can still use all our services.

Where it has not been possible to make a building fully accessible, we have written an ‘Access Statement’, which tells you what work has been done to make a building easier to use. Please use the links below for more information.