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Contacting the council

customer serviceThis section helps you contact us to apply for council services, ask advice or tell us what you think. No matter how you choose to get in touch - we're here to help.

How to make a comment about our services

Contact Details by section (click on heading for webpage, email and telephone details)






Your Council

Emergency Out of Hours

Telephone 023 8023 3344

Services covered: Community Alarm, Noise Nuisance, Adult Social Care, Community Care Services, Highways, Dangerous Structures, Trees, Children's Social Care Services and Repairs to council homes.

Write to us

You can write to any council department at the address below. Please make sure you use the correct postage for the size of envelope sent.

Southampton City Council
(insert name of department)
Civic Centre
SO14 7LY

Visit us - at Gateway, our face to face contact centre

Gateway - Just opposite the Civic Centre at One Guildhall Square, Southampton SO14 7FP.
The opening times are:

Mondays, Tuesdays and Fridays8.30am - 5.30pm
Wednesdays9.30am - 5.30pm
Thursdays (late opening)8.30am - 7pm

Contact information