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You are here:home > Customer Services > Contact us > Emergency contacts

Emergency contacts

999 – Emergency Services
You should call 999 if:

• violence is being used or threatened
• there is danger to life
• a crime is in progress or offenders carrying out a crime have recently been disturbed
• there has been a road accident where people are injured, or there has been a accident that has affected traffic
08450 45 45 45 - non-urgent calls to the police


101 – Non-emergency Police number

101 is a 24-hour number for Hampshire Police to deal with community safety issues including anti-social behaviour and the specific non-emergency crimes.

Use 101 to report:

• report a non-emergency crime
• report anti-social behaviour
• report drunken or rowdy behaviour
• report dangerous driving
• speak to the police about a general enquiry

If you call 101 but you are reporting an emergency, you will be directed to the 999 service

023 8083 3000 Southampton City Council
Main Switchboard: Monday to Friday 8am - 6pm

Text Relay: Textphone and Minicom users can dial 18001 in front of any of our full telephone numbers to access council services via the British Telecom Text Relay service.

023 8023 3344 – Council out of hours service for emergencies
You can use this number to contact Emergency Planning, Community Alarm, Community Care Services, Children's Services & Learning, Social Care, Highways and Environmental Health, Trees, as well as for emergency work to council homes.


For all Marriage/Civil Partnership and Death registration emergencies:

Southampton Register Office emergency contact: 023 8023 3344
Southampton Register Office Bank Holiday (10am-12 noon) emergency contact: 07795 307 568

The Southampton Ceremonies pages give details of latest opening times for the Register office and Bereavement Services.


0800 5 19 19 19 - Actionline
Monday to Friday: 8am – 7pm
Saturday: 10am – 4pm

Use the free Actionline services to tell us about any problems or queries with:

• Abandoned vehicles
• damaged or broken bus shelters
• dog fouling/enforcement
• graffiti, potholes
• recycling
• refuse collections
• street lighting, trees
• unsafe roads and pavements

Southampton council housing tenants can also use Actionline to report repairs to their home or repairs to communal entrances to blocks of flats.

Related links

This website
Emergency Planning

Contact information