999 – Emergency Services
You should call 999 if:
• violence is being used or threatened
• there is danger to life
• a crime is in progress or offenders carrying out a crime have recently been disturbed
• there has been a road accident where people are injured, or there has been a accident that has affected traffic
08450 45 45 45 - non-urgent calls to the police
101 – Non-emergency Police number
101 is a 24-hour number for Hampshire Police to deal with community safety issues including anti-social behaviour and the specific non-emergency crimes.
Use 101 to report:
• report a non-emergency crime
• report anti-social behaviour
• report drunken or rowdy behaviour
• report dangerous driving
• speak to the police about a general enquiry
If you call 101 but you are reporting an emergency, you will be directed to the 999 service
023 8083 3000 Southampton City Council
Main Switchboard: Monday to Friday 8am - 6pm
Text Relay: Textphone and Minicom users can dial 18001 in front of any of our full telephone numbers to access council services via the British Telecom Text Relay service.
023 8023 3344 – Council out of hours service for emergencies
You can use this number to contact Emergency Planning, Community Alarm, Community Care Services, Children's Services & Learning, Social Care, Highways and Environmental Health, Trees, as well as for emergency work to council homes.
For all Marriage/Civil Partnership and Death registration emergencies:
Southampton Register Office emergency contact: 023 8023 3344
Southampton Register Office Bank Holiday (10am-12 noon) emergency contact: 07795 307 568
The Southampton Ceremonies pages give details of latest opening times for the Register office and Bereavement Services.
0800 5 19 19 19 - Actionline
Monday to Friday: 8am – 7pm
Saturday: 10am – 4pm
Use the free Actionline services to tell us about any problems or queries with:
• Abandoned vehicles
• damaged or broken bus shelters
• dog fouling/enforcement
• graffiti, potholes
• refuse collections
• street lighting, trees
• unsafe roads and pavements
Southampton council housing tenants can also use Actionline to report repairs to their home or repairs to communal entrances to blocks of flats.