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Southampton City Council fact sheet


Meals on Wheels


Do you have difficulty cooking a meal for yourself? Would it help to have a hot, ready to eat meal delivered directly to your home? If so, meals on wheels might be able to help you.

Who is eligible to receive meals?

If you answer yes to any of the questions below you may be eligible to use the service.

• Do you live alone and are unable to cook for yourself?

• Has a doctor recommended that a main meal is provided?

• Do you have a short-term need, for example you have recently been in hospital?

• Would the provision of a meal assist your carer/s?

Please call the number below to arrange an assessment.

What is provided?

We will supply a hot meal directly to your home, five days a week, Monday to Friday.

If you require meals at the weekend we can provide a frozen meal for you to reheat. Frozen meals can also be provided on Bank Holidays when appropriate. This depends on individual circumstances, such as available freezer space and if you have a cooker or microwave to defrost and reheat meals. This will be discussed during your assessment.

Dietary requirements

We cater for all dietary requirements, for example low fat, vegetarian, gluten free, hahlal, Guajarati and diabetic. All meals are well balanced and account for 33 per cent of your daily nutritional needs.

How is the meal provided?

A driver will deliver the meal direct to your door between 11.30am and 1.30pm. Drivers are fully trained and police checked to ensure your safety and wellbeing. During the week there is no need to heat the meal, it will arrive hot and ready to eat.

Do I have to pay?

There is no charge for the assessment, but there is a charge for each meal. The contact centre can advise you of the current charges. There is a choice of how to pay – you can be billed on a monthly or weekly basis and payments can be made by cash or cheque.

How do I apply?

To apply for meals on wheels please call our contact centre on 023 8083 4567

Contact Name

Health & Community Care contact centre
023 8083 4567
hsc.contact.centre@southampton.gov.uk
023 8083 3808

Last updated: 3 July 2008