Southampton City Council fact sheet
Who can use this service?
All qualifying tenants are able to make use of this service. This service is for people living in Hampshire.
How can I get on the mutual exchange register?
To add your details to the mutual exchange register, you need to fill out the mutual exchange form and hand it in at Gateway or your Local housing office. These forms are available from Gateway, your local housing office or you can download them from the website at http://www.southampton.gov.uk/housing/counciltenantsarea/counciltenants/mutualexchanges.asp.
Once you find a property that you are interested in, you contact the tenant to discuss the potential swap. If you both agree to go ahead with it you need to complete a mutual exchange application form and return it either to Gateway or your local housing office.
Once we get your form we will contact you to arrange some checks on the property (e.g. repairs, damage). If everything is alright the swap will proceed. You will have to have a clear rent account, you cannot swap if you have arrears. So always keep your account clear.
You are not permitted to give or receive money to secure an exchange, if you do so you could be evicted.
Once your details have been entered on to the exchange register, they will only be kept there for a period of 6 months. If you would like to extend or shorten this period you must let Gateway know.
The city council does not write the property descriptions and cannot guarantee the accuracy of these.
We update the register every month.
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Last updated: 10 December 2007