Information for all

Please use the links below for information about contacting us and using and paying for our services.

Contacting the health and community care team

How to get in touch with Southampton's health and community care team.

How care and health services work

A guide to the assessment, eligibility, appeals and reviews processes. Also contains information on advocacy.

Paying for health care

Information and advice on paying for care and what to do if you are having trouble paying.

How to comment on care and health services

What to do if you have a comment about our services or if you would like to make a complaint.

Access to your records

A record is kept of all decisions Southampton City Council makes regarding your social care needs. This page tells you how you can get access to your records.

Care and health factsheets

We now produce fact sheets for all of our important information and services.

Preventing and tackling abuse

Information on adult abuse and what to do if you or someone you know is being abused.


Last updated: 3 November 2008

Southampton City Council, Civic Centre, Southampton, SO14 7LY - email gateway@southampton.gov.uk - tel 023 8022 3855 - minicom 023 8083 2798