Seeing and hearing

Do you, or someone you care for, have problems with everyday living because of sight or hearing problems? Is it hard to get information or share in normal activities because of these problems? Sensory services is a specialist team with people who may be able to help you in meeting these challenges.

If you would like more information about how we can help you, please contact us.

Email:sensory.services@southampton.gov.uk
Telephone: 023 8083 3025
Minicom: 023 8083 4076

We want to help you to be as independent as possible. We want to boost your levels of confidence whether at home or out and about.

If you have problems due to your sensory loss please contact us, and we will arrange for an assessment of your needs. Please also tell us how you would like us to contact you in the future, for example if you prefer large print or text message.

You can contact us by telephone or letter. We can also offer contact by text message, textphone, fax, email, large print, Braille and audio format. If you need information in a language other than English please tell us. We have staff who can communicate in British Sign Language, Sign Supported English and Deafblind manual.

To be eligible for our support you must live within the Southampton city boundary. You will then need to have an assessment before we can offer you a service. This is usually done at your home. We assess you to see if you have the type of needs that we can meet. Everyone can have an assessment but this is not a guarantee that you will be offered a service. You can apply for this assessment through other agencies or services for example your GP or through a hospital team. You may also ask for an assessment yourself.

For more information please use the links below.

Sensory services team

Information about our sensory services team.

Types of sensory loss

Information about different types of sensory loss and the services we offer to help you cope with them.

Frequently asked questions

Frequently asked questions about sensory loss and the services we offer.