Landlords have a statutory duty to apply for a licence for a property that has multiple occupancy.
Licences are normally valid for a period of 5 years, but in some instances they may be issued for a reduced term. Details of how to apply are outlined below. Applications should be processed within 12 weeks.
Apply for a new licence*
Create an account
You need to have a MySouthampton account to apply online. Please note that this is not the account you may have set up to view landlord schedules or multiple council tax accounts.
You will be prompted to sign up for an account (which should only take five minutes) or sign in before you complete the application form.
Before you start the application form, make sure you have the following documents to hand:
- Landlord’s gas safety record – dated within the last 12 months and produced by a Gas Safe registered engineer, covering all gas appliances in the property
- Domestic electrical installation condition report – dated within the last 5 years and produced by an electrical engineer registered with an organisation recognised by Part P of the Building Regulations 2000 (as amended). To qualify for the timely and compliant HMO licence fee, the report must be rated ‘satisfactory’
You can also submit any documents you think may help us process your application, such as a layout of the property, your fire risk assessment or details of management arrangements.
It is not compulsory to provide this information at the time of application, but you may be asked to provide additional information as we process your application.
A full list of costs can be found on our HMO licence fee page. Payment will be taken when you submit the online form, so have your debit/credit card ready.
Your card must be 3D Secure for payment to be successful.
Apply for an HMO licence*
Relicense an HMO property
If you want to continue letting your property as an HMO when the current licence expires, you need to apply for a new licence at least two months before your current licence expires.
We will contact you three months before it expires with details of how to reapply.
Telephone: 023 8083 3006
Address: HMO Licensing Team, Regulatory Services, Civic Centre, Southampton SO14 7LY
For further information you can look at our HMO frequently asked questions (PDF).
*Buildings owned and managed by private providers of large student accommodation# who are members of and comply with ANUK National code for large student developments## or any approved code or scheme of compliance, as approved under section 233, Housing Act 2004, will be entitled to a 50% reduction on the fees. Proof of scheme or code membership & compliance will be required on application. For applications of this kind please do not use the online application form. Please contact us at email@example.com or 0238083 3006 to discuss your application.
#where 15 or more students live in one building, either in rooms off a central corridor, cluster flats or self-contained flats
## The ANUK Code of Standards for larger developments for student accommodation not managed and controlled by educational establishments