Please provide as much information as possible when reporting your repair. Use the examples below as a guide.

  • Kitchens – Broken or loose larder unit, wall units, work top, plinth, extract fan, cupboards, doors, floor units or wall units
  • Worktop – Broken, loose or damaged edging, extractor fan, drawers or doors
  • Kitchen sinks – sink, pipe under sink leaking, sink blocked, damaged or loose tiles, sink top and taps need replacing, new plug and chain, loose or leaking taps, damaged seal

Is your sink, basin or bath blocked? Have you tried to unblock it?

If your sink is blocked as a result of a faulty washing machine this will be your responsibility.

If the problem is a result of things such as pouring fat down your sink this repair will be chargeable.

Toilet refuse must be restricted to toilet tissue. If a repair is needed as a result of other items causing a blockage this may be chargeable.

Please note any repair carried out where it is thought that you, your family or visitors have caused the problem will be charged for. Costs for repairs start from £52.20

Report a repair