Please provide as much information as possible when reporting your repair. Use the examples below as a guide.

  • Roofs – Damaged flat roof, damaged roof, leaking, tiles, slates
  • Chimneys – Pot loose or missing, stack-shared or not shared with neighbour, flashing loose or missing. The cleaning of chimneys is the responsibility of the tenant.
  • Gutters, downpipes and drains. Gullies, manholes and drains blocked or broken, loose metal or plastic

If your manhole is blocked or overflowing please contact Southern Water.

Tel: 0330 303 0368 (calls charged at local rate)

Website: Southern Water

If you live in a flat and have a blocked or leaking manhole please call us to book an emergency repair.

Report a repair