In this year’s annual review you can find out what we and our tenants have been doing over the last year. You can also find out how we are performing compared to other housing organisations. I hope you enjoy reading through it and welcome your feedback.

Here’s just a flavour of some of the housing news inside.

Despite reducing rents again for the third year in a row, we have spent a whopping £76 million on services and maintaining your properties. Find out more on page 3.

  • Are you interested in how we spend your rent money? Flick to page 4 to find out. 
  • Thank you to everyone who took part in our Customer Survey in 2017. Find out what we have done to improve services as a result on page 7. 
  • Have you got a car parking a problem? We know. Read how we are trying to help Redbridge residents with car parking on page 19.

If you have any comments about this document, please don’t hesitate to get in touch at: tenant.engagement@southampton.gov.uk

You can view this year's Housing Services Annual Report 2017/18 by downloading the PDF.