Information for new Southampton residents

New Residents

Information for new Southampton residents

Arriving on this page means you’re probably new to Southampton. If that’s the case, welcome to the city!

This page is a checklist of things you need to do as a new resident of Southampton. Each link will open in a new tab so the list remains open for you.

Southampton is a vibrant and well-connected city, proud of its diverse community and boasting world-class shopping and entertainment, beautiful parks to explore, a rich history to discover and so much more. We’re here to help you make the most of the city you now call home.

1 Council Tax 

One of the first things you need to do after moving to Southampton is register to pay your council tax. The links below show you how to register, manage your council tax account online, how your taxes are used, and much more.


2 Bins and recycling 

Finding out what you can put in your bins and when they’re collected can be one of the more bewildering aspects of moving home. Get all the information you need about the bins and recycling services in Southampton right here.


3 Voting and elections 

In the UK, if you are eligible to vote you are required by law to register. You will need to complete the registration process yourself and provide additional information to prove your identity and address. As well as registering, you can use the links below to find out how the council operates and how you can get involved.


4 Other council services 

Depending on your situation, other council services may be relevant. Here is a list of the most common.


5 Utilities 

Getting utility bills sorted for your new home sometimes threatens to be a confusing, tiresome process. We’ve put together all the links you need to get your utilities in order quickly and easily, including how you could save money with CitizEn, your local ethical energy provider.


6 Getting the most out of Southampton 

There’s so much happening in Southampton all year round that we’re confident you’ll find plenty to keep you entertained and engaged. Use the links in this section to find out what’s going on near to your new home.


7 Keep up to date 

Stay up to date with all the latest council news and information. We’re always keen to hear how you’re getting on in Southampton. If you have any questions, enquiries or problems that can’t be answered by the pages above, there are plenty of ways to have your say and get in touch with us online.