Telehealthcare simply means providing support and reassurance from a distance through the use of alarms and sensors. It can help people manage the risks of living in their own homes, while still remaining as independent as possible and can give peace of mind to carers and families.
These alarms and sensors, located around the home, raise an alarm to either the Community Alarm Service or an onsite carer in the event of a potential problem or accident. If an alarm is raised at the Community Alarm Service then a customer advisor will contact the person to ask if there is a problem and how they can help.
Please see the frequently asked questions section below to find out more information and use the link on the left-hand side to view the equipment available.
To find out if you are eligible to receive this service, please contact Adult Social Care.
Southampton City Council
