Whether you are receiving care, feel you would benefit from care, or are looking for advice on any of our services please call our Adult Contact Team on 023 8083 3003. They are available between 8.30am and 5pm Monday to Thursday and 8.30am to 4.30 pm on Fridays.
Other ways to contact us
Minicom: 023 8083 3808
Fax: 023 8083 3808
Out of hours
If you have an urgent enquiry outside of these hours please call 023 8023 3344.
Where we are
If you would like to speak to someone in person then Gateway, located at One Guildhall Square, is our one stop shop for council services. Please call the Adult Contact Team on 023 8083 3003 if you would like to make an appointment.
Finding out who your care manager is
If you have a care manager and you need to contact them but are unsure who they are please call the Adult Contact Team on the number above.
Access to your records
Under the Data Protection Act 1998, anyone who has received a social care service from us is entitled to apply to see their records. For more information please see our Access to social care records page.