Southampton City Council

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What if I need help claiming?

If you need help completing the application form, please telephone Benefit Services on 023 8083 3009. Our lines our open from 8am to 6pm Monday to Friday.
Alternatively, you can visit Gateway at:

One Guildhall Square, Southampton, SO14 7FP

If you would prefer to make an appointment to see someone at Gateway, you can telephone 023 8083 2166 or e-mail gateway@southampton.gov.uk

If you have difficulty visiting any of these offices because of illness or disability, we can arrange a home visit for you if you contact us on 023 8083 3009.

If you are a council tenant, you can also visit a Local Housing Office.

For more information on each Local Housing Office click here.

Contact information

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