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You are here:home > Living > Benefit and Reduction > Housing Benefit

Housing Benefit

If you are on a low income Housing Benefit can help you pay your rent.

Housing Benefit is a means tested benefit, the amount paid depends on: the income and capital of you (and your partner if you have one), the people who live with you and whether you or your family have special circumstances through illness or disability. Apply online.

Help with your Council Tax
Council Tax Reduction can assist you with paying your council tax bill.

Our contact details can be found below, our fax number is 023 8083 4426.

Gateway Opening Times

For appointments and interpreter requests please contact Gateway using the details below:

Gateway
One Guildhall Square
Southampton
Hampshire
SO14 7FP

Tel: 023 8083 2166
E-mail: gateway@southampton.gov.uk
Fax: 023 8083 4349

Opening Hours
Monday, Tuesday and Friday: 0830-1730
Wednesday: 0930-1730
Thursday: 0830-1900

Please note we are closed on all statutory bank holidays.

Call Centre Opening Times

The Housing Benefit and Council Tax Reduction Call Centre can be contacted on: 023 80833009.

The opening times are: Monday to Friday 8.30am to 5pm.

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Contact information