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Consumer and Business Protection Regulations

Regulations were introduced on 26 May 2008.

The Consumer Protection from Unfair Trading Regulations 2008 replace large parts of the existing laws enforced by Trading Standards and add some additional protection. These Regulations, which are being referred to as the CPRs, implement an EU Directive and come with some new ways in which Trading Standards Officers can seek to enforce the law.

The Business Protection from Unfair Marketing Regulations 2008 ensure that businesses retain existing protection which would otherwise have been lost and add some additional protection from aggressive marketing. These regulations are being referred to as the BPRs.

Business advice, which consumers might find helpful, is available from the OFT website, see link.

Downloadable documents

Icon Name of file Size Download time
PDF document Unfair Commercial Practice - full guide 640 KB 3secs @ 2Mbps
PDF document Unfair Commercial Practice - short guide 130 KB 1secs @ 2Mbps
Link to download Adobe Acrobat if required

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