The Government is making major changes to the benefits and tax credits system. Do you know what effect these changes will have on your household?
If you are having problems making ends meet or paying your bills this debt toolkit explains the steps you can take to sort out your money problem. The City Council provides a range of advice and benefit services, whether it's paying your council rent or mortgage or coping with every day debts that are getting out of control.
Advice on claiming benefits
Claiming welfare benefits can be a tricky maze especially if you do not understand which benefits you may be entitled to. If you are an older person and find it difficult to complete the benefit claim form this page can help.
It is really important to keep an eye on your finances so they don't get out of hand and put your home at risk of repossession. You may be interested to know of the mortgage rescue scheme.
Housing Benefit and Council Tax Reduction
Means tested benefits that help people on low income pay their rent and council tax. Applications can be made online.
Worried about paying fuel bills?
To make sure vulnerable customers get all the help they are entitled to from their energy supplier, call the Home Heat helpline on 0800 33 66 99.
Deposit protection for private tenants
Are you renting from a private landlord and are having problems getting your deposit returned? If the answer is yes you will need to be aware of laws that are in place that require landlords to protect your deposit.
Home contents insurance
Home contents insurance is available to council tenants and council leaseholders and offers peace of mind should the unforeseen happen.