Renting your home

Both private landlords and the city council charge rent for their properties. From time to time conflict may arise between the two parties and the possible threat of eviction may be hanging over you. In many cases this is a very last resort. If you are a council tenant then everything is done to help anyone with financial difficulties and where your dispute is with a private landlord then we can advise you and in some cases intervene on your behalf.

Problems paying your council rent
The prompt and regular payment of your rent is your responsibility. However if you do fall into arrears, do not ignore the problem as we are here to help. If you are in arrears and find it difficult to cope, get in touch with us straight away. Here you will also find different ways to pay your council rent.

Rent scam warning
We have received several calls from Southampton residents looking for privately rented accommodation where they have been asked to pay a deposit before the have had an opportunity to view a property.

Deposit Protection Scheme for Landlords
The government has set our new measures to improve the standards of practice for landlords renting our privately within the private rented sector.

Frequently asked questions about accommodation in the private sector
If you are struggling to pay your rent (item 5), have a dispute over repairs (item 18), the landlord changes the locks and threatens eviction (item 13), or need mortgage advice (item 4), there's lots more advice like this.

Harrassment and illegal evictions
The Private Sector Housing Enforcement Policy details how the council will regulate standards in private housing in Southampton. It also provides a background to the legislation and guidance on which it is based. This is a downloadable document.

Did you know that, as a private tenant, you have rights?
This is a very comprehensive document compiled by the city council describing your rights, including; illegal eviction, loans, tenancy agreements and benefits you can claim. The document is called 'Helping you find a home', and it is available to download from the bottom of this page.
(Note for council tenants: Tenancy agreements for council tenants can be found here)