Tenant Survey results 2012
The latest Tenant Survey results are here. Satisfaction rates have dropped and Head of Housing, Nick Cross explains how we are going to ensure that we use these results to improve the Housing Service for all tenants.
Housing Service Standards 2013-15
These are the standards tenants and leaseholders can expect from each section of the Housing Service. We will regularly report back on how we are meeting these standards
Housing Services Report 2012
The latest Housing Services report is available here. Did you know customer satisfaction has gone up 84% and that 87% of tenants think the council lets tenants know about things which effect them?
Moneytree magazine January 2013
Look out for Moneytree magazine being delivered to all council tenants
Major Benefit Changes
The Government is making major changes to the benefits and tax credits system. Do you know what effect these changes will have on your household?