Council Rent - how to pay

What is direct debiting? With your consent, rent payments can be transferred regularly and efficiently from your bank or building society account to your rent account.

How does direct debiting work?

• You complete this simple mandate and return to Housing Management. We will then:

a) Arrange the Direct Debit with your bank/ building society
b) Notify you in advance of any changes, then amend payments accordingly

• Payments will usually be deducted from your account as follows:

a) weekly - on a Friday
b) monthly - on any day you wish

Dates may vary slightly over Bank Holiday periods. Further information is available from the Housing Management, Rent Records and Accounts section. Direct debit forms are available from your Local Housing Office or at Gateway at One Guildhall Square or you could phone 023 8083 4188.

You can use your PayPoint card to pay at a Post Office or shop accepting PayPoint payments. Most shops offering this service display a sign outside.

You can make a payment using our secure online system. You will need your rent account reference number and debit/credit card. Please note if you choose to pay by credit card then a 2.5% surcharge may be added to the transaction. Click on the following link – pay for it.

During working hours you can phone the Income Services Team on 023 8058 5565 or your Local Housing Office. Alternatively, you can phone our 24 hour automated service on 023 8083 2990.

You can pay by bank giro at any bank. Fill in the bank giro slip with:

- your rent account reference
- our sort code: 08-90-26
- our account number (for the credit account box): 61561067

You can send a cheque for your rent made payable to Southampton City Council to any Local Housing Office but do NOT post cash or bank cards. Write your address and rent account reference number on the back of the cheque and post it with your rent card.

Staff at your local housing office will take your payment.

This is available every month on a date to suit your banking arrangements. Please contact us on 023 8083 4188 for more information.