The out of hours phone number for the Emergency Duty Team (children and families) is:
Telephone: 023 8023 3344
Minicom: 023 8083 3685
The service is open as follows:
|Monday to Thursday||5pm - 8.30am|
|Friday to Monday||4.30pm - 8.30am|
|Saturdays, Sundays and public holidays||24 hours|
The Emergency Duty Team follows national requirements set down for Social Services, and they carry out:
child protection investigations
children in need assessments
appropriate adults for juveniles.
The main purpose of the service is to respond to urgent problems arising out of office hours.
The Emergency Duty Team assesses the need of each potential user based on their individual requirements and where appropriate, takes action to prevent them from any suffering. This will always be in consultation with the person in need or their representative.
For more information on the service, please see the Fact Sheet linked on the left of this page.