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You are here:home > Living > Smartcities > Library services available with your Smartcities card

Library services available with your Smartcities card

Library

If you would like to use your Smartcities card in Southampton libraries select this service on page three of your application form. If your existing Smartcities card does not work in the Libraries please contact the Smartcities office.

Library Frequently Asked Questions

1. Do I have to register my Smarticities card at the library?

If you would like to use your Smartcities card as your library card and you have completed the relevant section of the Smartcities application form (page 3) the answer is yes. Take it to your local library and staff will do the rest. Once it is registered you can borrow and return items and use the computers at any library. If you have not completed the relevant section of the form, Please contact the Smarticities Office.

2. What if I already have a library card?

You can continue to use your existing library card and don’t need to register your Smartcities card. If you decide you want to use your Smarticties instead, please talk to staff and they can arrange this for you.

3. What if my existing Smartcities Card does not work in the library?

Please contact the Smartcities Office and they will look into it for you.

4. Where can I use my library/Smarticities card?

You can use your card at any library in Southampton, but not the university libraries. List of Southampton Libraries

5. What is a PIN?

Your PIN is a 4 digit number that you will be given when you register your Smarticities card. Together with your Smartcities/library card it provides you with free computer use in the library and access to your library record, where you can renew and reserve items and change your PIN. Access your library record.

6. What can I borrow from the library?

You can borrow 30 items from the library including bestselling books, blockbuster films, the latest music CDs. There are also large print books, talking books on CD and MP3, language packs, European/international literature and books for children, maps, music scores and business information plus much more. Items can be borrowed and returned to any library.

7. Can I use computers in the library?

You can access computers across all libraries free of charge for a maximum of 2 hours per day. You can surf the net, access email, type up CVs, apply for jobs etc. There are charges for printing. You can book computers in advance at the Central and Bitterne libraries using the in-library booking system.

8. How do I contact libraries?

For general enquiries contact us via the Civic Centre Call Centre on telephone 023 8083 3007 or email library@southampton.gov.uk
If you would like to talk to particular member of staff or if you have a specific query use the ‘contact libraries’ page.

9. How can I renew items on my card?

You can contact the call centre as listed above in ‘how do I contact libraries,’ alternatively you can renew items yourself using your library/Smarticities card and PIN. Visit the website

Downloadable documents

Icon Name of file Size Download time
Image Smartcities form 2013 - 2014 1395 KB 6secs @ 2Mbps
Link to download Adobe Acrobat if required

Related links

Other websites
Libraries Homepage

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