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Death Registration

The death of a family member or close friend is normally a difficult and trying time for all those involved.

We will do everything we can to help you at this difficult time to complete the formalities that are required by law.

We recognise that for you, the registrations formalities are likely to be very difficult to deal with.

Please remember that the registration needs to take place within 5 days of the death, in the town that the death occurred – not where the deceased person lived. For deaths that took place in Eastleigh, Totton, Hythe, West End, Lymington or Fareham, you will need to contact Hampshire Registration Services.

If you need to contact a registrar outside office hours regarding a funeral to comply with specific religious requirements, please call 023 8023 3344.

The following information on this page should cover all you need to know. If you can’t find the answer to your questions please telephone or email us using the contact details at the bottom of this page. We’ve also put some links that you may find helpful at this difficult time at the bottom of this.

Please note there is no charge for registering a death.

Tell Us Once

There are a number of services who need to be informed of a death. We have introduced a service called Tell Us Once to help ease this process. Find out more on our Tell Us Once page.

Frequently asked questions

1. Who can register a death?

There are certain requirements that you must meet before being able to register the death. You need to be one of the following:

  • A relative (including by marriage or civil partnership) or

  • Someone who was present when the person died or

  • The occupier of the house or establishment where the person died or

  • Someone who is making the funeral arrangements (this cannot be your Funeral Director)

If you do not come under any of these categories and you have been asked to register a death, please contact us before you visit us.

2. Do I need an appointment and what are your office hours?

Yes, you will need to telephone 02380 915327 for an appointment. This office is open between the following hours:

9.00am to 4.30 pm Monday Wednesday and Thursday
10.00am to 4.30pm Tuesday
9.00am to 4.00pm Friday

Our address is:

The Register Office, 6a Bugle Street, Southampton SO14 2LX.

Please follow the link on the menu for further contact details and where to find us

3. Can I register a death at another register office?

If you are not able to register the death in Southampton, you can make a declaration of the facts at any Register Office in England or Wales (please telephone them first for an appointment).

The information will then posted to the district where the death occurred, the registration will then take place and relevant documents will be sent to you. If you require any death certificates, you can either ask the registrar to send your cheque with the declaration or you can order them directly from the other office. The certificates will then be posted to you after the registration has been made. The registration office you attend will be able to advise you on the timescales involved with your particular registration.

4. What do I need to bring with me?

When registering a death you will be asked to provide the Medical Certificate of cause of Death – this would have been given to you by the hospital (if the person died in hospital) – or the GP in attendance, if not at hospital.

It would help us, if you are able to also provide the deceased’s National Health Service number found on their medical card..

If the coroner is to issue a cause of death report following a post mortem, the document would have already been delivered directly to us from the coroner’s office.

If the coroner is to hold an inquest into the death, you will not need to visit our office. We will contact you when the inquest has been completed in order for you to apply for any death certificates.

5. What information will I need to know?

  • The date and place of the death

  • The deceased’s full name and any other name they have ever used

  • The date and place of birth. (It maybe useful to bring their birth certificate or passport)

  • The deceased’s current or last occupation (even if retired)

  • Their usual address and postcode at the time of death

  • If deceased was married or in a civil partnership; the full name, current or last occupation (even if retired) and date of birth of this person. (a marriage or civil partnership certificate may be useful to bring)

  • If the deceased was widowed or a surviving civil partner, the full names and last occupation (even if retired) of this person (a marriage or civil partnership certificate or death certificate may be useful to bring)

  • If the deceased was receiving any pensions or allowances from public funds other than the state pension, the name of that organisation( e.g. Teachers, Civil Service or Armed Forces)

6. What documents will I be given?

You will be issued with the following documents.

  • Notification of Death (Form BD8) to inform the Department of Works and Pensions that the person has died.

  • A certificate for burial or cremation( green form) which the undertaker will need to arrange the funeral. If the death has been reported to the coroner and the funeral is to be a cremation, there is no need to issue this form.

7. How do I get copies of death certificates?

Many organisations need to see original copies of a death certificate before they will proceed with, for example, closing or changing accounts. We’ve produced a handy listing of organisations at the bottom of this page.

We would strongly recommend that you purchase your certificates at the time of registration (£4.00 per certificate) – as requests for copies after this time incur additional costs.

8. Will other agencies be informed about the death or will I have to contact them all individually?

If you choose to use our Tell Us Once service at the time you register the death with the registrar we will be able to inform a whole range of services for you so you don’t have to. Find out more on our Tell Us Once page.

9. How do I correct a record?

It may be possible to correct an error if a mistake was made on the original record. You should contact this office in the first instance to establish if the error can be corrected and what documents you will need to produce to support your application. There is no charge for correcting a record. However, if you would like a new certificate showing the correct details, you will need to purchase them once the correction has been made. Further information and application forms can be found on the Directgov website under 'Correcting a Record'

Contact information

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