Apologies

Declarations Of Interest

In accordance with the Local Government Act, 2000, and the Council's Code of Conduct adopted on 16th May, 2007. Members to declare any personal or prejudicial interests in any matter included on the agenda for this meeting.

NOTE: Members are required, where applicable, to complete the appropriate form recording details of any such interests and hand it to the Democratic Support Officer prior to the commencement of this meeting.

Statement From The Chair

Minutes Of The Previous Meeting (Including Matters Arising)

To approve and sign as a correct record the Minutes of the meeting held on 25th June, 2009 and to deal with any matters arising, attached.

4. Minutes    

Audit Commission: Annual Governance Report 2008/09

Report of the Chief Internal Auditor requesting that the Committee considers the recommendations arising in relation to the Audit Commission's draft Annual Governance Report for 2008/09, attached.

5. Report    5. Appendix    


 

Ethical Governance Health Check : Action Plan

Report of the Solicitor to the Council summarising the outcome of the Ethical Governance Health Check and seeking approval of the proposed Action Plan, attached.

6. Report    6. Appendix 1    6. Appendix 2    


 

Annual Report On Local Government Ombudsman Complaints 2008-09

Report of the Solicitor to the Council summarising performance and issues arising out of the Annual Letter for 2008-09 from the Commission for Local Administration in England (Ombudsman) attached.

7. Report    7. Appendix    


 

Annual Report On Children’s Services And Learning/ Health And Adult Social Care Complaints 2008-09

Report of the Customer Care and Complaints Manager providing an analysis of comments, concerns, compliments, and enquiries from Councillors and MPs, informal complaints (representations), formal complaints as well as Access to Personal Social Care files (Data Protection Act requests) and Freedom of Information Requests for Children's Services and Learning and Health and Adult Social Care, attached.

8. Reports    8. Appendix 1    8. Appendix 2    


 

Corporate Complaints 2008-09

Report of the Assistant Chief Executive (Strategy) summarising performance and issues arising out of the Council's performance under its Corporate Complaints Procedure from the 1st April 2008 until 31st March 2009, attached.

9. Report    9. Appendix 1 and 2