Issue - meetings

1. Update on the performance and transition of services from Capita to the City Council

Meeting: 14/11/2019 - Overview and Scrutiny Management Committee (Item 24)

24 Update on the performance and transition of services from Capita to the City Council pdf icon PDF 317 KB

Report of the Cabinet Member for Resources providing the Committee with an overview of the transition of services from Capita to the Council.

Additional documents:

Minutes:

The Committee considered and noted the report of the Cabinet Member for Resources detailing the transfer of over 240 staff and nearly 200 contracts to the Council from Capita in July. 

 

The Cabinet Member for Resources, Councillor Barnes-Andrews was present and with the consent of the Chair addressed the meeting.  The Committee paid particular attention to IT and how systems were performing.  It was agreed further update reports would be brought back to the Committee at financial year end.