Agenda and minutes

To approve and sign as a correct record the minutes of the meeting held on 23 February 2017 and to deal with any matters arising, attached.

RESOLVED: that the minutes for the Panel meeting on 23 February 2017 be approved and signed as a correct record.

The Panel considered the report of the Service Director, Legal and Governance introducing the 2016/17 draft Quality Accounts for NHS providers operating within Southampton.

John Richards - Chief Officer NHS Southampton City Clinical Commissioning Group (CCG) was present and was asked by the Chair to provide the CCG’s evaluation of the Quality Accounts.  In addition Annabel Hodgson (Healthwatch Southampton) and Joe Hannigan (Patients Forum) were present and, with consent of the Chair, were able to address the meeting.

The Panel recognised that the accounts were designed to focus on the individual organisational performance.  However, the City Providers were requested that the final versions of the Quality Accounts should make broader reference to how the individual organisations feed into the priorities of the wider system.

University Hospital Southampton NHS Foundation Trust (UHS)

Juliet Pearce (Deputy Director of Nursing) and Gail Byrne (Director of Nursing and Organisational Development) were present and with the consent of the Chair addressed the meeting. 

The Trust outlined its performance against 2016/17 targets and reasons for choosing the priorities.  It was noted that UHS had managed winter pressures well in 2016/17, in terms of patient care, and that, whilst there were a number workforce challenges, recent staff surveys had indicated a great deal of employee satisfaction with the Trust.  It was recognised that the Trust had continued to engage with staff to provide a better understanding of how the Trust was performing.  It was noted that the Trust recognised the danger of staff shortages and was considering introducing an apprenticeship scheme and had instigated a talent management programme to support staff development within the organisation. 

The Panel noted that there continued to be concerns over the issue of delayed discharge of patients from the Hospital. The trust acknowledged the problem but stated that there had been an improvement in performance against targets in the Southampton City area but that sustained improvement was required.  In response to questioning the Trust informed the Panel of its efforts to enable accessible information, explaining the planned roll out of a card that would identify the required format of any information imparted to patients by staff members.

The Quality Account made reference to an unannounced Care Quality Commission inspection in January 2017.  The Panel welcomed the opportunity to review the feedback from the inspection and the subsequent action plan in 2017/18. 

Care UK

Were not present at the meeting and offered apologies.  The Panel raised concerns that the number of reported incidents at the Southampton Treatment Centre had increased, including a ‘Never Event’. The CCG outlined that Care UK had a transparent and open approach to reporting incidents and subsequently learning from them. 

Solent NHS Trust

Mandy Rayani (Chief Nurse) was present and with the consent of the Chair addressed the meeting. 

The Panel received a verbal update that detailed the progress implementing the action plan developed following the inspection by the Care Quality Commission (CQC) in June and July 2016. It was noted that the CQC had provided initial comments on  ...  view the full minutes text for item 25.