Issue - meetings

Report of the Director of System Delivery, NHS Southampton City CCG, providing the Panel with an update on the progress decommissioning the Bitterne Walk-In Services, attached.

The Panel considered the report of the Director of System Delivery, NHS Southampton City CCG, providing the Panel with an update on the progress decommissioning the Bitterne Walk-In Services.

Peter Horne - Director of Systems Integration CCG, John Richards - Chief Officer NHS Southampton City CCG, and Dawn Buck - Head of Stakeholder Relations and Engagement, CCG were in attendance and, with the consent of the Chair, addressed the meeting.

The Panel were provided with a verbal update on the outcome of the CCG board meeting of 25 November 2015 and the steps undertaken since the closure of the Bitterne Walk-In Service.

When questioned by the Panel about feedback received since the closure - it was reported that no complaints had been received and that groups involved in the formal consultation had supported the alternative services.  Members enquired about getting specific feedback on the 111 service and progress on transport.

The Panel also considered the revised communications and engagement plan as circulated at the meeting.

RESOLVED that updates on the following issues be included in the report on this item at the meeting of the Panel on the 28^th January 2016:

(i)  transport issues; and

(ii)  the impact of the closure of the Walk-In Service, including the impact on GP Practices.