Issue - meetings

Client Case Management (CCM) system update

Meeting: 18/09/2019 - Council (Item 51)

Client Case Management (CCM) system update

Confidential Report of the Cabinet Member for Resources seeking approval for additional funding to deliver the new client case management system and to outline changes to the implementation timeline.

Additional documents:

Minutes:

Confidential report of the Cabinet Member for Resources seeking approval for additional funding to deliver the new client case management system and to outline changes to the implementation timeline.

 

RESOLVED:

(i)  That the revised project implementation date of November 2020 (from March 2020) be noted;

(ii)  That an increase to the project budget of £800,000 to provide additional resources to deliver the project according to the revised timescales be approved; and

(iii)  That authority be delegated to the Service Director Customer, Digital and Policy, following consultation with the Cabinet Member for Resources, to make any necessary amendments to the project delivery plan, within the revised project budget.