Launch of PayByPhone cashless parking payment system in Southampton

Cashless parking now available for 7,000 city parking spaces

Pay by Phone

Southampton City Council is partnering with PayByPhone, to offer drivers cashless parking in its 7,000 parking spaces across 130 locations. This service is available from 30 October 2020, when drivers can pay for their parking safely and securely using their mobile devices.

Residents and visitors to the city can pay for their parking either using the PayByPhone app, which is quick and easy to download, or by calling the PayByPhone automated payment service line. The telephone number is conveniently displayed on signs in the car parks or on street signage.

PayByPhone’s Extend-From-Anywhere feature allows users to extend their parking sessions remotely, in accordance with the car parks’ terms and conditions. This means drivers don’t have to worry about rushing back to their cars to extend their parking session, or to risk parking fines. This feature is now also available to users with an Apple Watch using watchOS 4, allowing parking to be extended directly from the watch.

Users can also use PayByPhone’s Maps and the Nearby Parking features.

The Maps feature allows drivers to locate parking before they leave for their destination and pin their vehicle location onto the map once they have parked. The Nearby Parking feature instantly provides drivers with the closest PayByPhone parking location number once parked.

Councillor Steve Leggett, Cabinet Member for Green City and Place at Southampton City Council, said:

“Following feedback from residents and visitors to Southampton, we are now welcoming PayByPhone to our city Pay and Display car parks and on-street Pay and Display bays. This will provide a further option, alongside the contactless card readers, to assist resident and visitors that aren’t carrying cash and encourage more people to visit and enjoy what our city has to offer.”

Adam Dolphin, Sales Director for PayByPhone UK, says:

“We are delighted to welcome Southampton City Council to the growing number of councils launching our cashless parking system this year. With one in 10 adults in the UK now choosing to lead a largely cashless life, and seven in 10 using contactless payments[i], the shift away from using notes and coins, particularly during this pandemic, is not only the smart choice, but also one that should be relatively easy for most.”

The PayByPhone app can be downloaded from the App Store or Google Play Store and more information is available online.