Greener vehicles for City Telecare Services’ responding team

Southampton City Council’s City Telecare Services have maintained a 24/7 response to support our cities most vulnerable residents throughout the COVID-19 pandemic. The local First Responding team now have two new electric vehicles for use when doing emergency home visits, making the fleet cleaner and greener

Telecare car

Southampton City Councils’ City Telecare Service offers 24 hour help to over 6,300 city residents (and almost 2,700 Portsmouth residents), providing security and peace of mind whilst at home. If users fall or feel unwell, they can access our services by pressing a pendant or wristband, which is connected directly to a local monitoring and responding team that give help when an alarm is raised. So far this year the Responding Team have attended over 6,000 emergency calls.

The new electric Nissan Leaf vehicles are part of the council’s commitment to tackling climate change and is at the centre of the Green City agenda which is outlined in the Green City Plan which was published in March.

The Green City Plan details the approach and principles for the next 10 years. Delivering clean air is a key theme, with actions detailed to ensure the council reviews and implements methods that reduce air pollution. Addressing road transport emissions by decreasing the numbers of vehicles on our roads and encouraging drivers to switch to hybrid and electric vehicles is an essential part of the overall strategy.

All the council’s new and existing electric fleet are powered by 100% renewable energy and new charging units were installed at the City Depot Council transportation hub as part of the ongoing investment in Electric Vehicle infrastructure in Southampton.

Councillor Steve Leggett, Cabinet Member for Green City and Place, said:

“We set ourselves ambitious, challenging goals to help tackle climate change, including being a carbon neutral council by 2030. We can only achieve this by leading the way with activities aimed at reducing our carbon footprint. We’re looking to invest in and modernise our fleet with an investment plan to increase the numbers of zero and low emission vehicles we operate across Southampton. The new community cars join a growing number of electric vehicles currently in operation cross the city. In June, we switched 24 older, diesel vans to 100% electric versions which is 10% of the fleet and have more due in the coming months.”

Councillor Lorna Fielker, Cabinet Member for Health and Adult Care, said:

“We appreciate the valued work of our City Telecare team, especially supporting our cities most vulnerable residents throughout the global pandemic and periods of isolation. It is only right with the volume of emergency calls and visits the team have been seeing that green vehicles are used in-line with our Green City strategy.”

This Christmas, Southampton City Council are promoting this service to residents who are worried about someone vulnerable living on their own. City Telecare Service offers peace of mind for when they can’t be there at an affordable price.

City residents interested in City Telecare Services, including the dedicated responding service should visit our Telecare pages or call 03332 079937.