Southampton City Council Stay connected logo

Stay connected

Our free email alerts service will help keep you connected to the things that matter to you.

Choose from a range of topics including:
Events, leisure and culture, library offers and community news,
job alerts, road works, city news and more...

Enter your email address below to get started or to edit your account.

  Close

You are here:home > Do it online > Pay It

Pay it

You can now pay for many council services online, using your credit or debit card. Please note that if you choose to pay by credit card, there may be a surcharge of 2.5% added to the transaction. Simply follow the links below to make a payment. To use the online payments service you will need to have with you your debit or credit card together with details of the bill you are paying. (for example: invoice number, customer id, date etc.)

Payments to the council

If you would like to make one of the payments listed below, please visit our payment system and select the payment you would like to make from the left hand menu. If you experience any problems with the payment system please report this using 'rate and comment on this page' on the left. Please provide an email address, so we can contact you.

Make payments here (opens a new window)

You can pay for:

  • Council tax (more information)
  • Benefits overpayments
  • Business rates (NNDR)
  • Housing rent
  • Housing account
  • Mortgages
  • Music Services: instrument hire, lessons and tours
  • Trade bins
  • Household insurance
  • Special refuse collections
  • Street works notices

Direct Debit details for Council Tax and Business Rates only



Pay an invoice

To pay an invoice you will need to use our invoice payments system. Please note, you will need your invoice number and invoice date to proceed.

Pay an invoice (opens a new window)

Invoices are issued in respect of the following:

  • Careline
  • Council care
  • Education
  • General invoices
  • Ground rent
  • Housing benefits
  • Housing care and repair
  • Leisure
  • Rentals
  • Residential care
  • Social services
  • Social services NRC
  • Trade bin rental
  • Trade refuse




Parking penalty charge notices

To use the online payment service you will need to enter the PCN ticket number and the vehicle registration number.
If we are unable to accept payment online due to an issue with your PCN we will direct you to call our customer services team.
You cannot pay online if you have received a Warrant or if your vehicle has been clamped/removed by a bailiff. If your vehicle has been clamped or removed by the bailiff, you will need to contact the bailiff company direct.

Pay a parking penalty charge notice (opens a new window)

Contact information