Keeping you safe as an individual

Use the links below to find out about the things that the council can do to keep you and your family safe.

CAREline

Our CAREline service offers you help, security and peace of mind in your own home at the touch of a button.

Legal advice

We cannot offer you legal advice but we can point you in the right direction. This page gives you links to online legal advice and tells you how to contact the Citizens Advice Bureau who may be able to help.

Citizens Advice Bureau

Citizens Advice Bureau provide free, confidential and independent advice from nearly 3,400 locations, including, bureau, GP Surgeries, Hospitals, Colleges, Prisons and Courts.

Adult protection

People who are vulnerable and are unable to protect themselves against significant harm or exploitation due to physical disability, mental ill-health, a learning disability, age or frailty are most at risk from adult abuse.

Domestic Violence and Abuse

If you are worried about someone knowing you have visited this website please read the document on the right hand side of this page called ‘Keeping yourself safe’.

Domestic violence (DV) can happen between you and your partner or ex-partner. It can also happen between other family members. It can be a threat, violence or abuse. DV is often not a one-off event. It involves actions that are abusive or controlling. One person often has power over another. As a victim of DV you may lose the freedom to live your life without fear in the way that you want to.

These pages provide information and advice about domestic violence and abuse, and services available in the Southampton area.

In an emergency ALWAYS dial 999.

Hate Crime and Harassment

As part of the safe city partnership's community safety strategy (2005-2008), a strategy against hate crime and harassment strategy was developed.

What is hate crime and harassment?
A crime or harassment, which is perceived to be motivated by malice, or ill will, towards a social group, by the ‘victim’ or any other person.

Factors can include:
• Race
• Faith
• Disability
• Sexual orientation
• Gender identity
• Gender
• Age

You can report an incident whether you are the victim or a witness.

Reports can be anonymous if you don’t want to leave your name or details.

Forms of harassment can be:
• Visual – for example, leaflets, posters and text messages
• Verbal – such as abuse and intimidation
• Property – for example, graffiti and damage
• Physical – for example, hitting and assaults

We take hate crime and harassment very seriously and encourage people to report all incidents.

Please click the link in the right hand column for full information about our hate crime policy or click the link in the right hand column for an online form that you can use to report a hate crime or harassment incident.

Drink safe

The information provided on these pages aims at giving safety advice when drinking alcohol.

New Road Centre

A Substance Misuse Service offering a range of treatment options to people who are experiencing problems in their use of drugs or alcohol.


Last updated: 24 October 2008

Southampton City Council, Civic Centre, Southampton, SO14 7LY - email gateway@southampton.gov.uk - tel 023 8022 3855 - minicom 023 8083 2798