Fair Trading
Businesses can see what legislation applies to them by using either the Ask Cedric or Business Link websites.
Further advice is available from Trading Standards and we can also help you with practical steps on achieving compliance.
In some cases consumers may be entitled to compensation, additional rights or be able to cancel contracts if businesses fail to comply with the law but this is not always the case. If you think a business has failed to comply with the law you should report this via Consumer Direct.
Last updated: 1 May 2008
