Pest Control Service
This page gives you information about what the city council can do to help if you experience a problem with any household pests.
Contact Details:
Telephone: 023 8083 2531
Email: public.health@southampton.gov.uk
Details of service:
The City Council provides disinfestations services for a wide range of pests for both domestic and commercial customers. Our Pest Control Officers can provide free advice and subsequent treatments at highly competitive rates.
The aim of the Pest Control Service is to improve and maintain the city's environment, and the quality of life for the citizens of Southampton, and prevent the transmission of disease by controlling the number of rats, mice and some insect pests, which present a risk to the public.
Service ojectives
- Respond to citizen's and business concerns about pests by offering advice and control treatments.
- Carry out planned treatment programmes to control the rat populations on land and in sewers.
- Provide specialist support to Environmental Health staff in controlling pest infestations of public health significance.
Service standards
Our service standards are to provide a professional courteous service to all customers, employing the latest techniques.
We aim to provide the first treatment visit within:-
- 3 working days (October - April)
- 7 working days (May - September)
The link on the right hand side provides some useful information about the various pests our Officers deal with.
Rat control strategy (currently being updated)
Southampton City Council takes the control of rat populations very seriously and in the pursuit of ensuring that rat populations are kept to a minimum it is adopting a strategic long term approach.
As such the authority has developed a rat control strategy, which is in support of the City Council's Street Scene Strategy, who's overall aim is to improve and maintain the environment so that it can be enjoyed by Southampton's citizens and visitors alike.
The primary objectives of the strategy are as follows:-
- To develop contracts with internal partners and large external land owners to ensure that they have effective rodent control measures in place;
- To strengthen working partnerships with existing council services to ensure a coordinated and consistent approach towards rat control.
- To develop better and more reliable methods of monitoring rodent activity to enable a more targeted use of resources;
- To adopt more objective methods to assess the effectiveness of reactive and proactive rat treatments;
- To develop public education initiatives to empower the public to take their own actions but also to raise awareness as to the merits of responsible citizenship;
- To improve the delivery of pest control services so as to make it one of the most professional local authority pest control services in the region.
Last updated: 4 April 2008
