Apply for or renew a parking permit

How to apply for new parking permits, renew a parking permit or change details on a parking permit.

Apply for a new residents' permit online (not Zone A)

Please read the guidance notes before you apply for a residents' parking permit.

Apply for a parking permit

You will need:

  • A MySouthampton account - We will ask you to sign up or log in when applying
  • To upload proof of your address and vehicle ownership - A smartphone photograph will do
  • To make the payment with a credit or debit card

We aim to process your permit application within two working days of your request. Once we have processed your application, you should receive your permit in the post within seven working days.

Once your online application is submitted and paid for, you will be able to print a three week temporary permit to display in your vehicle while your annual permit is being processed.

Please note: If we ask you for more information, and you do not respond within three months, your application will be closed and you will not be refunded.

Visitor permits

Apply for a visitor permit

You will need:

  • A MySouthampton account - We will ask you to sign up or log in when applying
  • To upload proof of address - A smartphone photograph will do
  • To pay online

Please note: If we ask you for more information, and you do not respond within three months, your application will be closed and you will not be refunded.


Changing details on a permit

Change of vehicle

If your permit is due to expire within three weeks, you can update your vehicle details when you renew your permit online.

Otherwise, you will need to:

  • Make an appointment to visit Gateway on 023 8083 2005
  • At the appointment, bring in your old permit and a copy of your new vehicle's V5C

Alternatively, if you do not wish to make an appointment, you can visit Gateway and wait in the queue. However, priority is given to customers with an appointment and at busy times you may have to wait.

You will then be issued a replacement permit for the remainder of the permit period.

If you do not yet have the V5C, you will need to apply for a temporary permit.

Change of address

You will need to return your permit for a refund for each full unexpired month and apply for a new permit.


Renew your permit

Renew online (not Zone A)

Renew your parking permit

You will need:

  • A MySouthampton account - We will ask you to sign up or log in when applying
  • A permit that either expires within three weeks or expired up to three weeks ago
  • Your car registration number
  • To make the payment with a credit or debit card
  • You may need to upload proof of vehicle ownership - A smartphone photograph will do

If your permit expired over three weeks ago, or you have changed address since your permit was issued, you will need to apply for a new residents' permit.

Please note: If we ask you for more information, and you do not respond within three months, your application will be closed and you will not be refunded.

Renew by post

You will need to sign the statement on your reminder letter and return it with your payment.

Apply or renew in person

You will need to make an appointment before you can visit Gateway to renew a residents' parking permit, apply for visitors permits, decrementing card or season ticket. Call our Customer Services team on 023 8083 2005.

Residents' permit downloadable forms and information


Apply for a non-resident permit in person

You can apply in person for the following permits: